Privacy Policy

At City Lights Home Buyers, protecting your personal information is at the heart of the trust you place in us. We know that selling a home—whether due to foreclosure, probate, or a need for fast cash—is a major life decision. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it secure.

We are committed to transparency and security in every transaction. This policy applies to our website, citylightsgrandrapids.com,
and all services offered by City Lights Home Buyers (City Lights Acquisitions, LLC).

Information We Collect

Information You Provide to Us

When you contact us, fill out a form, call, or email, we may collect:

  • Contact Information: Name, phone number, and email address.
  • Property Information: Property address, condition, occupancy, and other details relevant to making an offer.
  • Personal Details You Choose to Share: For example, reasons for selling, such as foreclosure, probate, or repairs needed.

Information Collected Automatically

When you visit our website, our systems may automatically collect:

  • Technical Data: IP address, browser type, operating system, and pages visited.
  • Analytics Data: We use Google Analytics to better understand how visitors use our site.
    See Google Privacy & Terms.

This information is generally aggregated and not personally identifiable.

How We Use Your Information

  • Evaluating your property and providing a fair cash offer.
  • Communicating with you about your inquiry and the selling process.
  • Coordinating transactions with title and escrow companies.
  • Complying with applicable legal and regulatory requirements.
  • Improving our website and services based on usage patterns.

How We Protect Your Information

  • Encryption: Our website uses HTTPS to secure data transmission.
  • Access Controls: Only team members with a legitimate business need, such as Caleb Reits and Ryann Brier, may access your information.
  • Secure Storage: Information is stored on secure servers with protections against unauthorized access.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
When no longer needed, we securely delete or anonymize the information.

Sharing Information with Third Parties

We do not sell or rent your personal information. We may share it only with:

  • Title and Escrow Companies: To complete the sale process.
  • Professional Advisors: Such as attorneys or accountants, when necessary.
  • Analytics Providers: For example, aggregated website traffic data through Google Analytics.

Any third party we engage is required to protect your data and use it solely for the agreed purpose.

Your Rights as a Michigan Homeowner

  • Access: Request a copy of the information we hold about you.
  • Correct: Ask us to correct inaccurate or incomplete information.
  • Delete: Request deletion of your information, subject to legal requirements.
  • Opt-Out: Stop receiving marketing communications at any time.
    If you provide a phone number, you consent to calls and texts from us, but you can reply “STOP” to opt out.

To exercise these rights, contact us using the information below.

Cookies and Tracking Technologies

Our site uses cookies to enhance your browsing experience. Cookies are small files placed on your device that
help analyze web traffic or let us know when you visit certain pages.
You may disable cookies in your browser settings, though this may limit some functionality.

For more on how Google uses data from cookies and tracking, visit
Google Privacy & Terms.

Children’s Privacy

Our services are not directed at anyone under 18. We do not knowingly collect personal information from minors.
If we learn we have inadvertently collected data from a child, we will promptly delete it.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws.
The updated version will always be posted on our website with a revised “Last Updated” date.

Contact Us

City Lights Home Buyers (City Lights Acquisitions, LLC)
535 Mulford Dr SE, Grand Rapids, MI 49507
Phone: (616) 202-3922 or (616) 730-8879
Email: info@citylightsgrandrapids.com